Kaltio Rent Oy - Privacy Notice
Version KR-PRIVACY-FIEN-20261029-V1.0 | 29 Oct 2026
This Privacy Notice applies to the processing of personal data in connection with vehicle rentals by Kaltio Rent Oy. It is provided to the customer before the rental agreement is entered into or, at the latest, when personal data is collected.
1.Data controller
Kaltio Rent Oy, Business ID 3619915-4, Email: info@kaltiorent.fi.
2.Personal data we process
We may process the name, contact and identification details of the Renter, business customer contact persons and representatives, and additional drivers, date of birth or personal identity code where necessary, Business ID, identity document details, driving entitlement and driving licence information, rental agreement and vehicle information, payment and invoicing data, communications, vehicle condition photographs and inspection information, and information relating to damage, insurance matters, fines, parking charges, vehicle return and debt collection. Personal identity codes, identity document numbers and other identifiers are collected and retained only where necessary and lawful. Identity and driving entitlement are primarily verified without photographing or copying the document; unnecessary identifiers, document numbers or images are not retained. A driving-licence or identity-document photograph is not taken or retained where the purpose can reasonably be achieved by processing less personal data. Where photographing an identity document is necessary on the basis of a documented necessity assessment and an applicable lawful basis for processing, the photograph is stored in Kaltio Rent Oy's Google Workspace business Google Drive with restricted access rights. The original photograph remaining on the phone and any other unnecessary copies are deleted after secure transfer.
3.Purposes and legal bases of processing
Processing of personal data is not based on a general consent implied by signing the rental agreement. The lawful basis is determined separately for each processing purpose. Necessary contact, identification, driving-entitlement, agreement, vehicle, payment and communication data of a private customer is processed to prepare, enter into and perform the agreement, manage handover and return, and communicate with the customer under Article 6(1)(b) of the General Data Protection Regulation, to the extent that the person is a party to the agreement or pre-contractual steps are taken at that person's request. A business customer's contact person or representative and an additional driver are not necessarily parties to the rental agreement. Processing their necessary contact, identification and driving-entitlement data to manage the business relationship and approve drivers may rely on legitimate interests under Article 6(1)(f) only after the purpose, necessity and balance with the data subject's rights and interests have been assessed and documented. The contractual basis does not apply to them automatically. A personal identity code may be processed for unambiguous identification of a customer in rental activities only subject to section 29 of the Finnish Data Protection Act. Identity is never verified solely by a personal identity code or by that code combined with a name. Necessary customer and payment data used for invoicing and payment administration is processed for performance of the agreement where applicable. Processing required for accounting and authority-related obligations is based on Article 6(1)(c) to the extent of the relevant legal obligation. Necessary data of the persons involved, communications and evidence relating to damage, insurance, receivables, misuse and disputes is processed on a basis appropriate to the purpose and the person's role in each matter. The basis may be an applicable legal obligation or an assessed and documented legitimate interest in protecting property, preventing misuse, collecting receivables or establishing, exercising or defending legal claims. The contractual basis is used only where its requirements are met. An identity-document photograph always requires a separate documented necessity and lawful-basis assessment; a signature or general statement of purpose does not, by itself, authorise photography.
4.Sources of personal data
Personal data is obtained primarily from the Renter and additional drivers. Additional drivers receive the Privacy Notice before authorisation to drive. Where an additional driver’s or business contact person’s data is obtained from another source, Kaltio Rent Oy provides the information required by Article 14 of the General Data Protection Regulation. Where necessary, information may also be obtained from authorities, insurance companies, parking control companies, collection agencies, repair shops, towing or roadside-assistance providers, or another party involved in the rental, an incident or the investigation of a receivable.
5.Recipients of personal data
Personal data is disclosed or made available for processing only to the extent necessary. Recipients may include authorities, insurance companies, parking control companies, collection agencies, repair shops, towing and roadside-assistance providers, and payment, accounting, IT, cloud, communications and other service providers used by Kaltio Rent Oy. Service providers process data in accordance with their agreements and applicable data protection law.
6.Transfers outside the European Economic Area
If a service provider used by Kaltio Rent Oy processes personal data outside the European Economic Area, the transfer will be carried out in accordance with applicable data protection law, for example on the basis of a European Commission adequacy decision or appropriate safeguards such as standard contractual clauses. Further information about the safeguards used for international transfers is available on request at info@kaltiorent.fi.
7.Retention periods
Any photograph of an identity document is retained only for as long as its processing remains necessary and a valid lawful basis for processing exists. The photograph is deleted when its documented necessity ends and, in any event, no later than six (6) months after the rental agreement ends. Retention beyond this period is permitted only where a specifically identified unresolved damage claim, dispute or comparable matter requires retention of that particular photograph and a lawful basis for continued processing remains applicable. The reason for extended retention, its necessity and the date for reassessment are documented. The continued need for retention is reviewed during the handling of the matter, and the photograph is deleted without undue delay once the grounds for extended retention cease. Other personal data is retained only for as long as necessary for the rental agreement, payments, damage and insurance matters, potential legal claims and statutory accounting or other obligations. The maximum period for photographs does not apply to all agreement, invoice or accounting records.
8.Your rights
Subject to applicable law, you have the right to access your personal data and request correction of inaccurate data. Depending on the circumstances, you may also have the right to request erasure or restriction of processing, object to processing based on legitimate interests and receive personal data you have provided in a portable format where the legal requirements are met. Requests can be sent to info@kaltiorent.fi. Kaltio Rent Oy may request additional information reasonably necessary to verify the identity of the person making the request.
9.Supervisory authority and automated decision-making
You have the right to lodge a complaint with the Office of the Data Protection Ombudsman in Finland (tietosuoja.fi) if you consider that the processing of your personal data infringes data protection law. Kaltio Rent Oy does not use the personal data described in this notice for automated individual decision-making or profiling that produces legal effects or similarly significant effects on you.
10.Whether providing data is necessary
Entering into a rental agreement requires the personal data necessary to identify the customer, verify driving entitlement and manage the agreement, payments and handover of the vehicle. If the required information is not provided, Kaltio Rent Oy may be unable to enter into the rental agreement or hand over the vehicle.